Fbaee Privacy Policy — How Your Information Is Protected

1 Introduction & Scope

Fbaee is an internationally licensed online betting and gaming platform serving users primarily in Bangladesh. We follow international data protection standards to ensure the security of your personal information.

This Privacy Policy applies to the fbaee website, mobile app, customer support channels, and all other fbaee digital services. If you navigate to a third-party site via an external link, that site's own privacy policy will apply — fbaee is not responsible in such cases.

2 What data is collected

Fbaee collects only the information that is strictly necessary. We never ask for excessive or unnecessary personal data. The table below outlines what is collected and why:

Automatically Collected Information

When you use the fbaee website or app, certain information is collected automatically — such as your IP address, device type, browser language, and how long you viewed each page. This information is used to improve site performance and ensure security.

3 Purpose of Data Collection

Fbaee collects your information for specific, transparent purposes only. It is never used for any other purpose without your consent. The primary purposes are:

• Account Management: To create, verify, and maintain your account.
• Financial Transactions: For processing deposits, withdrawals, and bonuses.
• Identity Verification (KYC): To prevent fraud and illegal activity.
• Customer Support: To resolve your issues and provide support.
• Platform improvement: To improve your overall user experience.
• Legal Obligation: To meet regulatory compliance requirements.
• Security Assurance: To prevent account hacking and fraud.
• Personalized Offers: To show you relevant promotions based on your preferences.

4 Data Sharing Policy

Fbaee never sells your personal information. However, data may be shared in the following limited circumstances:

When Your Information May Be Shared

• Payment Processors: Necessary information is shared with bKash, Nagad, and Rocket to process deposits and withdrawals.
• Legal Obligation: Relevant information may be disclosed where required by court order or government directive.
• Security Investigation: Relevant authorities may be provided with information in the course of investigating fraud or criminal activity.
• Technology Partners: Certain technology service providers require limited access to data in order to operate the platform, and are bound by strict confidentiality agreements.

What Will Never Be Shared

• Your password or PIN.
• A copy of your NID or passport (without KYC verification).
• Your betting history to third-party advertisers.
• Your complete mobile banking details.

5 Cookies & tracking

Fbaee uses cookies and similar technologies to enhance your experience on the platform. Cookies are small text files stored in your browser.

Types of Cookies We Use

• Essential Cookies: To maintain your login session and ensure security. These cannot be disabled.
• Functional Cookies: To remember your language preferences and settings.
• Analytical Cookies: To understand which pages are visited most — using fully anonymized data.

You can manage cookies through your browser settings. However, disabling essential cookies may affect certain platform features. fbaee never uses third-party advertising cookies.

6 Data Retention Period

Fbaee retains your data only for as long as necessary. Information that is no longer needed is deleted after a defined period.

Once the retention period expires, data is securely deleted or anonymized. Where legal obligations require it, certain data may be retained for a longer period.

7 Your Rights

You have full rights over your personal information on fbaee. Your key rights are outlined below:

• Right to access your data You may request access to the information we hold about you at any time. This is typically provided within 30 days.
• Right to rectification If any of your information is incorrect, you can request a correction. fbaee will update it promptly.
• Right to erasure Under certain circumstances, you may request that your data be deleted. However, where legal obligations apply, it may not be possible to erase all information.
• Right to Restrict Processing You can request that your data be used only in a limited way for specific purposes.
• Right to Data Portability You may request a copy of your information in a portable, readable format.
• Right to Object You can object to the use of your data for specific purposes.

To exercise these rights support@fbaee.wsto send us an email.

8 Security Measures

Fbaee uses industry-standard technologies and practices to protect your information. Our security framework operates on multiple layers:

• Transmission Security: All data transfers are secured using TLS 1.3 protocol.
• Storage encryption: Stored sensitive data is protected with AES-256 encryption.
• Access Control: Only authorized personnel have access to the information they need.
• Regular Audits: Third-party security experts regularly audit our systems.
• Firewall & Monitoring: 24/7 network monitoring and intrusion prevention systems are active.
• Password Hashing: Passwords are never stored in plain text — only encrypted hashes are kept.

9 Children's privacy

Fbaee is strictly for users aged 18 and above. We do not knowingly collect any personal information from minors.

Age verification is carried out at the time of registration. If a minor is found to have opened an account using false information, the account will be closed immediately and all collected data will be deleted.

If you believe a minor is using fbaee, please support@fbaee.wsto let us know.

10 Contact & Complaints

Contact us for any questions, requests, or complaints regarding our Privacy Policy. We typically respond within 72 hours.

If your complaint remains unresolved, you have the right to escalate it to the relevant regulatory authority. fbaee operates with full transparency and respects your privacy at all times.